Of the approximately 35,000 choices we make every day, many of them impact other people. Of course, it’s inevitable that over the course of a few days or weeks, we are going to mess up with these choi…
Recently I mentioned the Truth and Reconciliation Commission established in 1995 in South Africa. It was an exercise in restorative rather than retributive justice. Its purpose wasn’t to punish anyone…
“Things only get better when we get better,” said Tony Robbins on Instagram recently. Tony Robbins is correct. We tend to depersonalize the need for change and put the focus on things that have to get…
When people act up, whether it’s a child throwing a tantrum or an entire generation of people protesting, the cause is almost always a deeply felt pain that has been triggered. In acting up, however,…
I asked the only woman to have made it to the senior ranks of a leading bank (that today scores high on diversity and inclusion) to what she attributed her success. “I was fortunate,” she said. “The bank hired a coach to teach me how to act and react like…
My sadness about what is happening in America at the moment is deep and complex, as I’m sure yours is. I’m sad about the looting, the chaos, and the suffering it has caused. I’m sad—very sad—about the…
To navigate the COVID-19 crisis and global lockdown and to help our people through it, we have had to draw on new and deeper resources within us and practice leadership skills we were never taught. No…
In his book, Blink, Malcolm Gladwell shares the story of the Getty museum’s kouros statue, a sixth century BC sculpture purchased in the early 1980s for $10 million (which would be just shy of $26 mil…
Among the hardest decisions business leaders must make is how to balance the conflicting interests of their companies’ stakeholders. For example, it may be in shareholders’ interests to radically redu…
The fifth belief that Gallup’s forthcoming book, It’s the Manager, recommends organizations change is: Belief #5: Millennials and Generation Z don’t want a manager who fixates on their weaknesses. I l…
The sixth and final belief that Gallup’s forthcoming book, It’s the Manager, recommends organizations change is perhaps the most surprising one: Belief #6: For millennials and Generation Z, work “is n…
In their forthcoming book, It’s the Manager, Gallup recommends that organizations should change six beliefs. In earlier pieces I have addressed the first three. The fourth is: Belief #4: Millennials a…
In this piece, we expand on the third of six beliefs that organizations should change, according to Gallup’s forthcoming book, It’s the Manager. Belief #3: Millennials and Generation Z don’t want boss…
