You can give two different leaders the same script for a difficult communication, and they will result in completely different outcomes. One leaves a team inspired and accountable; the other leaves a…
In my last newsletter, we explored the idea that we only fear forces that play in the same realm that we inhabit. Mountain climbers need not fear sharks, and divers need not fear avalanches. I suggest…
How inner work becomes enterprise impact. Executive coaching is often misunderstood as a performance add-on – something therapeutic, supportive, or situational. In the Lapin International framew…
In my last piece, I shared a dialogue with the “robots.” Their blunt diagnosis was that they hadn’t stolen our jobs; we had simply spent decades training humans to be robotic—performing work more slow…
I asked the only woman to have made it to the senior ranks of a leading bank (that today scores high on diversity and inclusion) to what she attributed her success. “I was fortunate,” she said. “The bank hired a coach to teach me how to act and react like…
A World at the Threshold As 2025 closes out, we see something quiet but consequential that has been unfolding beneath the surface of public life. Boundaries that once structured how people understood…
When fewer than 1 in 4 employees trust leadership, it becomes impossible to engage them in strategy, change, or operational goals. We have passed this inflection point. According to Gallup, only 23% o…
Old Faithful, the famous geyser in Yellowstone, once known as “Eternity’s Timepiece,” was due to erupt at 2:19pm. We arrived there (unaware of its schedule) at 2:35pm. Disappointed that we had missed…
As organizations navigate the complexities of return-to-office mandates, they must consider that shifting individual values have changed the effectiveness of familiar communication tactics. Many profe…
It’s 3:00 PM on a Friday. One team member hasn’t delivered a critical milestone and is not picking up the phone. Another team member, managing a complex project, has just asked you to step…
High-performing teams—those quick to succeed together at complex tasks— are a requirement for succeeding in times of uncertainty. But the traditional idea of leaders sitting at the hub of the team, di…
Cynicism is a silent assassin of team morale. The all-too-familiar refrain, “I’ll believe it when I see it,” results in nodding heads during meetings but dragging feet when it’…
In our age of unparalleled technological efficiency, the absence of human touch is palpable. My arrival in the United States last week, despite being super-efficient, left me feeling uneasy. The once…
