November 3, 2020 | By David Lapin

The problem with change is, in fact, not change at all. Despite all we are told about how difficult it is to manage change, the truth is that as human-beings, we are wired for change and get bored wit…

October 7, 2020 | By Victoria de Onis

What does it mean to be a leader? In the words of John Buchan, former Governor-General of Canada, “The task of leadership is not to put greatness into people, but to elicit it, for the greatness is th…

August 25, 2020 | By David Lapin

Leadership is the art of influencing the thoughts, attitudes, behaviors, and choices of others. In that sense, anybody who is in sales is in a leadership role, trying to influence the thoughts, attitu…

June 23, 2020 | By David Lapin

Recently I mentioned the Truth and Reconciliation Commission established in 1995 in South Africa. It was an exercise in restorative rather than retributive justice. Its purpose wasn’t to punish anyone…

June 9, 2020 | By David Lapin

When people act up, whether it’s a child throwing a tantrum or an entire generation of people protesting, the cause is almost always a deeply felt pain that has been triggered. In acting up, however,…

June 2, 2020 | By David Lapin

My sadness about what is happening in America at the moment is deep and complex, as I’m sure yours is. I’m sad about the looting, the chaos, and the suffering it has caused. I’m sad—very sad—about the…

May 19, 2020 | By David Lapin

To navigate the COVID-19 crisis and global lockdown and to help our people through it, we have had to draw on new and deeper resources within us and practice leadership skills we were never taught. No…

August 30, 2019 | By Erin Clymer-Lessard

In his book, Blink, Malcolm Gladwell shares the story of the Getty museum’s kouros statue, a sixth century BC sculpture purchased in the early 1980s for $10 million (which would be just shy of $26 mil…

August 22, 2019 | By David Lapin

Among the hardest decisions business leaders must make is how to balance the conflicting interests of their companies’ stakeholders. For example, it may be in shareholders’ interests to radically redu…

April 15, 2019 | By David Lapin

In their forthcoming book, It’s the Manager, Gallup recommends that organizations should change six beliefs. In earlier pieces I have addressed the first three. The fourth is: Belief #4: Millennials a…

April 15, 2019 | By David Lapin

In this piece, we expand on the third of six beliefs that organizations should change, according to Gallup’s forthcoming book, It’s the Manager. Belief #3: Millennials and Generation Z don’t want boss…

April 15, 2019 | By David Lapin

In this piece, we expand on the second of six beliefs that organizations should change, according to Gallup’s forthcoming book, It’s the Manager. Belief #2: Millennials and Generation Z are no longer…

March 15, 2019 | By David Lapin

Companies spend a fortune to overcome resistance to change, both externally in the form of marketing, and internally in the form of change management. But is this effort all founded on a serious misco…

February 9, 2019 | By Dr. Michael Forlenza, PHD, MPH

Promoting successful subject matter experts into positions of leadership is a common and commonsense practice. However, once in place, these experts are often confronted with a dizzying series of scen…