Inclusion and Diversity Training

Expand perspectives. Appreciate differences. Achieve collaboration.
Inclusion and Diversity are not problems to be solved, but journeys of discovery and growth.

The field of Inclusion and Diversity is fluid and ever-changing, and therefore requires equally fluid and ever-changing solutions. Discussions about race, ethnicity, and gender are sensitive and challenging, and most people are generally ill-prepared to engage in them. This lack of preparation can result in defensive reactions meant to protect one's beliefs and values. Based on a set of sacred values, Lapin expands perspectives to find common ground, enhance collaboration, and create a more productive working environment.

Program Components

Lapin’s foundational program for Inclusion and Diversity training offers a holistic approach designed to expand mindsets and increase the capacity to engage in honest conversations around these sensitive, yet critical, subjects. Cultivating open conversation creates deeper connection and trust among diverse people, building the foundation for more successful engagement. The Inclusion and Diversity training program consists of the following six components:

1. Two Operating Systems

  • Understanding reactivity under stress.
  • Mastering reactivity under stress.

2. Mindfulness and Mastery

  • Identifying your triggers that cause defensiveness.
  • Making deliberately different choices to yield different outcomes.

3. Compassionate Listening for Learning

  • Suspending your judgement to listen more openly.
  • Listening without defaulting to problem-solving.

4. Constructing Powerful Questions

  • Formulating questions that are expansive and respectful.
  • Using questions to deepen understanding and insight.

5. Three Cultural Lenses

  • Perceiving the world through other people's eyes.
  • Communicating in ways that cut through cultural differences.

6. Recovery and Repair

  • Preserving relationships in the face of mistakes.
  • Offering authentic and effective apologies.
Strategy should adapt. Values should endure.
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