Lapin Trust IndexTM
Trust isn’t a buzzword.
It’s a business driver.
Lapin’s powerful diagnostic tool turns trust into a competitive advantage and your most valuable currency.
Trust can be your competitive edge. Discover where trust is supporting your growth and where it’s holding you back.
When trust is present, people lean in.
Trust cannot be mandated;
it grows organically.
Trust is not the most visible part of leadership, but it may be the most essential. It can’t be manufactured, mandated, or manifested – but it can be measured. It’s organic and an outcome of other qualities, not an input of behavior. When leaders are trusting and trustworthy, trust ensues.
Trust is the true antidote to disengagement, higher turnover, culture drift, and decreased team efficiency. With Lapin, you’ll understand where trust is helping you grow and where it’s holding you back.
Discover the truth behind trust.
Trust is measurable,
and it can be rebuilt.
The Lapin Trust Index reveals patterns most leaders haven’t seen before, with specific recommendations that are transformational, strategic and scalable, so you walk away knowing exactly how and where to focus.
More meaningful than simple “scores” and more measurable than surface engagement data, this powerful diagnostic tool provides the truth behind the results, the insight beyond the information, and the important conversations that drive culture change.
Lead with your values.
When trust is present, people lean in. They speak truth. They take risks. When it’s missing, no slogan or training will fill the space it leaves behind.
Trust is your most valuable currency.
79%
of employees who highly trust their employer feel motivated at work.
63%
of employees almost never seek outside opportunities.
77%
of employees in the U.S. do not strongly currently trust their leadership.
What you will receive.
We make trust practical, measurable, and transformational.
Our clients—leaders who sensed something was off but couldn’t locate it—have used our Lapin Trust Index to see what’s otherwise invisible: patterns of misalignment, pockets of silence, inconsistent norms, and increasing disengagement.
Alignment across your organization.
Trust oils the wheels of efficiency. When it breaks down, momentum slows, silos harden, leaders become territorial and micromanage, and employees hunker down and protect themselves instead of coming together. This streamlined diagnostic tool engages and elevates trust throughout your organization.
Meaningful insight and measurable results.
We evaluate trust across five critical dimensions of organizational success and provide an insight-rich report that highlights strengths, exposes friction points, and maps trust dynamics across roles and teams. Get results that are visual, specific, and broken down by role, turning trust into your most important performance lever.
Actionable recommendations.
We don’t just give you scores; we give you a lens into how trust is enabling (or blocking) your strategy, turning insight into consultant recommendations for action. You’ll receive a customized session guided by a Lapin coach to translate the findings into practical, actionable recommendations so you understand where trust is helping you grow and where it’s holding you back.
Learn more about how Lapin’s Trust Index turns trust into your most important performance lever, strengthening credibility, connection and confidence in your teams.
Building trust at every leadership level.
Lead with your values at every layer of business. We guide individuals, teams, and organizations towards building, fostering, and reinforcing trust.
One-on-One Coaching
Team Alignment
Uncover the underlying dynamics and patterns that shape collaboration, communication, and performance. More than surface-level engagement data, the tool reveals how trust flows across the team — where it accelerates progress and where it creates friction. With shared language, targeted recommendations, and insight from our expert coaches, teams are able to have more honest conversations, reset expectations, and build the conditions for sustained effectiveness and accountability.
Organizational Change
The Lapin Trust Index exposes systemic patterns that often go unnoticed — where trust is enabling growth and where it is silently limiting momentum. Unlike one-time surveys or abstract culture metrics, this diagnostic delivers insight that is both measurable and meaningful, paired with recommendations that are practical, strategic, and scalable. Leaders walk away knowing exactly where to focus to strengthen alignment, reduce friction, and drive lasting cultural change.
Trust is an outcome of other qualities, not an input of behavior.
– David Lapin, CEO of Lapin International
Meet our incredible team.
Our experienced consultants and coaches are waiting to unlock your true potential as a leader and bring out the best in you and your team.
David Lapin
Desi Rosenfield
Sunny Lee-Goodman
Tim Carter
Erin Clymer Lessard
Norman Victor
Lead with clarity and character.
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Jay Dorris, CEO & President
“Lapin worked with us and continues to work with us to create a company culture built around a common purpose and the values needed to bring that purpose to life across all levels of the company. Lapin helped us create a Company Culture that all employees are a part of and that culture provides the unifying structure to guide everyone’s decisions – we get a shared purpose that points us to consistent excellence through involvement of several thousand talented individuals, all of whom focused towards achieving one Purpose within a shared set of Values.”
Markos Davias, CFO
“If I had to try a strapline to explain it I would say ‘Lapin is the honest grandmother of the family.’ Seen a lot, done a lot and able to connect with the leadership and engage on the tough family matters in a very practical and sensible way… [Lapin understands] the organization culture and then each of the leaders’ strengths and weaknesses and [pushes] our boundaries around these to ensure a better outcome for the business.”
Kirk Simpson, CEO & Co-founder
“You’ve helped us unlock deep, core insights about ourselves and our business that were evident but not findable on our own. You’ve then facilitated conversations to begin the process of harnessing those insights to achieve business results.”
Make trust your competitive edge.
Gain a clearer view into how trust influences culture, retention, and strategic execution at scale. Build trust organically with Lapin behind you.