
Trust is Like Glass
When fewer than 1 in 4 employees trust leadership, it becomes impossible to engage them in strategy, change, or operational goals. We have passed this
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The Lapin blog features our latest thinking and responses to issues raised by our clients and community. It’s designed to stimulate thinking, provoke conversation, and catalyze action in fast-changing environments.

When fewer than 1 in 4 employees trust leadership, it becomes impossible to engage them in strategy, change, or operational goals. We have passed this

Old Faithful, the famous geyser in Yellowstone, once known as “Eternity’s Timepiece,” was due to erupt at 2:19pm. We arrived there (unaware of its schedule)

As organizations navigate the complexities of return-to-office mandates, they must consider that shifting individual values have changed the effectiveness of familiar communication tactics. Many professionals

It’s 3:00 PM on a Friday. One team member hasn’t delivered a critical milestone and is not picking up the phone. Another team member, managing

High-performing teams—those quick to succeed together at complex tasks— are a requirement for succeeding in times of uncertainty. But the traditional idea of leaders sitting

Cynicism is a silent assassin of team morale. The all-too-familiar refrain, “I’ll believe it when I see it,” results in nodding heads during meetings but
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